Privacy Policy

Last Updated: 9th July, 2026

Your privacy matters to me. This Privacy Policy explains how I collect, use and protect your personal information when you visit this website, book coaching sessions, subscribe to my emails or otherwise interact with my business.

By using this website, you agree to the practices outlined below.

What information I collect

Depending on how you interact with my website or services, I may collect:

Your name
Email address (if provided)
Information you submit through contact forms
Booking information
Payment information (processed securely through third-party providers)
Website usage information through cookies and analytics

I only collect information that is reasonably necessary to provide my services and improve your experience.

How your information is used

Your information may be used to:

Respond to enquiries
Schedule coaching sessions
Deliver coaching services
Send appointment confirmations and reminders
Provide resources or products you’ve purchased
Send emails you’ve subscribed to, including podcast updates, relationship insights and coaching news
Improve my website and services
Meet legal and business obligations

You can unsubscribe from marketing emails at any time using the unsubscribe link included in every email.

Payment Information & Cookies

Payments are processed securely through trusted third-party payment providers. I do not store your full credit card details.

This website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use the site.

Cookies may also be used for website analytics and future advertising purposes.

You can choose to disable cookies through your browser settings.

Third Party Services

I use trusted third-party platforms to operate my business. These may include services such as:

Wix (website hosting)
Calendly (appointment scheduling)
Zoom (online coaching sessions)
Email marketing platform MailerLite
Payment providers (such as Stripe or PayPal)
Google Analytics
Meta Pixel

These providers may collect and process your information in accordance with their own privacy policies.

Protecting & Accessing Your Information

I take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

While no online system can guarantee complete security, I work with reputable service providers and take privacy seriously.

You may request access to the personal information I hold about you or ask for it to be corrected or deleted, where legally permitted.

To make a request, please contact me using the details below.

Children's Privacy

My coaching services are intended for adults aged 18 years and over. I do not knowingly collect personal information from children.

Changes to this privacy policy & who to contact

This Privacy Policy may be updated from time to time to reflect changes to my business or legal requirements.

The most recent version will always be available on this website.

If you have any questions, please get in touch: cindra.banks@gmail.com

Cindra Banks -
Relationship & Intimacy Coach

Cindra Banks - Relationship & Intimacy Coach