Cindra Banks -
Relationship & Intimacy Coach
Cindra Banks - Relationship & Intimacy Coach
Terms & Conditions
Last updated: 10th July, 2026
These Terms & Conditions apply to your use of this website, coaching services, digital products and any resources provided by Cindra Banks. By accessing this website or purchasing any of my services, you agree to these Terms & Conditions.
Coaching Services
Relationship and intimacy coaching is designed to support personal growth, communication, self-awareness and healthier relationships.
Coaching is a collaborative process. While I provide guidance, practical tools and support, your results will depend on your own willingness to engage with the coaching process. Because every individual and relationship is unique, I cannot guarantee specific outcomes.
Coaching Is Not Therapy
Coaching is not a substitute for psychological therapy, counselling, medical treatment, legal advice or financial advice.
If I believe your needs fall outside my scope of practice, I may recommend seeking support from an appropriately qualified professional.
If you are experiencing a mental health crisis or are concerned about your immediate safety, please contact your GP or your local emergency services.
Bookings & Payment
Payment is required before your coaching session unless an agreed payment plan is in place.
Payment plans are available for selected coaching journeys and must be maintained according to the agreed schedule.
Cancellations & Rescheduling
I understand that life happens.
If you need to reschedule your session, I kindly ask for at least 24 hours' notice wherever possible.
Sessions cancelled with less than 24 hours' notice may be forfeited.
If I ever need to reschedule your session due to unforeseen circumstances, we'll arrange another suitable time as soon as possible.
Coaching Journeys
Coaching journeys are designed to be completed within the agreed timeframe.
Unused sessions are generally non-refundable and non-transferable unless otherwise agreed.
Should either of us feel that coaching is no longer the right fit, we'll have an open conversation about the best way forward.
Digital Products
Digital products, guides, downloads and resources purchased through this website are for your personal use only.
They may not be copied, reproduced, shared, distributed or resold without prior written permission.
Due to the nature of digital products, refunds are generally not available once access has been provided, except where required under Australian Consumer Law.
Intellectual Property
Unless otherwise stated, all content on this website, including text, images, branding, coaching materials, podcast content and downloadable resources, remains the intellectual property of Cindra Banks.
No content may be copied, reproduced or distributed without written permission.
Website Information
Every effort is made to ensure the information on this website is accurate and up to date.
However, the information provided is general in nature and should not be relied upon as medical, psychological, legal or financial advice.
Privacy
Your privacy is important.
Please refer to my Privacy Policy for information about how your personal information is collected, stored and used.
Australian Consumer Law
Nothing in these Terms & Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
Changes to these terms
These Terms & Conditions may be updated from time to time. The most current version will always be available on this website.
Contact
If you have any questions about these Terms & Conditions, please get in touch.
Email: cindra.banks@gmail.com